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osTicket-1.14-Patch 4 - german

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Posts: 12
(@doublebind)
Member
Joined: 6 years ago

Hi Stevland,

the german version has some improvements that (imho) are very nice in daliy useage:

  • Privacy Settings which are essential in germany / eu (DSGVO / GDPR)
    • Translated:
      Force SSL connection
      Password policy Minimum password length n characters.
      The password must contain upper and lower case letters
      The password must contain numbers
      The password must contain special characters
      Show cookie popup
      Show privacy policy
      Internal data protection declaration
      URL to the external data protection declaration
      Show imprint
      Internal imprint
      URL to the external imprint
      Delete closed tickets (Global setting)
      Delete customers without tickets
    •  
  • Phonenumber of the customer shown in the ticket (very useful for direct TAPI calls)
    •  
  • Full use of browser width (autospan to monitor / browser view width)
    •  
    • Mail protocols
  • Department filter:
  •  
  •  
    • and some other improvements and fixes to the original version of osticket
    • Timetracking (personally i dont care about that feature but others do)
    •  

Best Regards


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Posts: 13
 Tom
(@tom-kahle)
Member
Joined: 8 years ago

Hello steveland, you are the best. It works great for us.

I only adjusted 3 lines:

Open Tickets page: +d and  text shortened to "aktualisiert" because of the column width.
text = text.replace('Last Updated', 'aktualisiert');

In My Tickets queue: the colum name ist different "Last Update" compared to open tickets.

text = text.replace('Last Update', 'aktualisiert');

Text shortened to "Fälligkeit" because of the column width.

text = text.replace('Due Date', 'Fälligkeit');

But everyone can decide for themselves. 😉

Thank you for the fix


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

@doublebind I will review this soon and see what I can come up with.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Hi @Tom,

Thanks for the feedback. I will amend my list with your suggestions.


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Posts: 13
 Tom
(@tom-kahle)
Member
Joined: 8 years ago

Hi Steveland,
I have to dig out the old post again. We have now updated to 1.15.4 and your language fix via "user-scripts.js" does not seem to work anymore. The columns all remain in English.

Do you have a tip for us? Thank you


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